SAP Customer Data Cloud: The Complete Course
Embark on a journey into the realm of SAP Customer Data Cloud with Proximsoft’s comprehensive course. Crafted by industry experts, this program equips you with the knowledge and skills to harness the power of SAP’s cutting-edge customer data management platform. Dive deep into the intricacies of identity management, consent compliance, and extensibility, all while mastering the tools and features offered by SAP Customer Data Cloud.
Why Learn SAP Customer Data Cloud?
- Streamline customer data management processes and enhance operational efficiency.
- Ensure compliance with data protection regulations such as GDPR and DSAR.
- Unlock powerful customer insights to drive personalized experiences and boost engagement.
- Seamlessly integrate SAP Customer Data Cloud with existing systems and applications.
- Stay ahead of the curve by mastering one of the industry’s leading customer data management solutions.
| Mode of Training | Online live Interactive sessions |
| Duration of the Training | 6 weeks |
| Training duration per day | 60 – 90 min session |
| Software Access | Software will be installed/server access will be provided, whichever is possible |
| Training Materials | Soft copy of the material will be provided during the training |
| Training fee | Depends on the Requirement |
| Resume Preparation | Yes, at the end of the course based on the JD |
| Interview Preparation | Yes, by sharing some FAQ’s |
| Mock calls | Yes, 2 Technical Mock calls |
| Internship Project | Yes |
| Certification | Yes, at the end of the training |
| JOB Assistance | Yes |
| JOB Support | Yes |
| Â | Â |
| Weekdays | 6AM -2 PM EST & 6-11:30 PM EST (student can pick any 1 hr) |
| Weekends | 8 AM – 12 PM EST (student can pick any 2 hrs) |
Course Content
SAP Customer Data Cloud Overview
SAP Customer Data Cloud Overview
Console Overview
- API keys, partner Id and secret
- Console administration
- Managing admins and users
- Managing applications
- Permission groups
Data Schema
- Identity store
- Accounts structure
- Schema JSON
- Schema editor
- Accounts API calls
- Data store
- DS REST API calls
Customer Identity
- Lite registration
- Hands-on exercise
- Full registration
- Full registration API calls
- UI Builder and Screen-sets
- RaaS policies
- Customer Data Cloud Web SDK
- Social login
REST API
- Making API calls
- Core API flows
- Change schem ausing APIs
- Registr users using REST API
- Store and read DS data using the REST API
Customer Consent
- Compliance framework, DSR, DSAR
- GDPR
- Consent statements
- Add consent to the screen-sets
- Consent version control
- Consent vault
- Preference center implementation
Extensibility
- Overview
- Configure a webhook
- Webhook notification url
- Webhook Endpoint logic
- Extensions
- JavaScript Parameters
Identity Exchange
- Overview
- GConnectors
- IdentitySync
- Dataflows and components
- Configure IdentitySync
- Identity scheduling
- Error handling
Federation
- Overview
- Introduction to SAML
- Introduction to OIDC
- OIDC deeper dive
- Setup Customer Data Cloud as OIDC OP/RP
- Introduction to JWT
- Validate Customer Data Cloud tokens through JWT
Mobile Apps Integration
- Mobile SDK
- Plugin view
- Native Screen-Sets
- Mobile SDK installation and configuration
- Android SDK native approach
- Configure Facebook native login with Android SDK
- Integrate your site with Android SDK
- Use Customer Data Cloud plugins in the Android SDK
- iOS SDK native approach
- Configure native Facebook native login with iOS SDK
- Integrate your site with iOS SDK
- Mobile session management
B2B CIAM
- Implementing partners, site groups and organisations
- Organisation Access Management
- End user self service and delegated administration
- Policy based access control
Best Practices
- UX best practices
- Mobile apps best practices
- Security best practices
- Signature and token validation best practices
- Cookie best practices
- OAuth 2 flows best practices
- User imports
- Key resources
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FAQ'S
SAP Customer Data Cloud enables businesses to streamline customer data management processes, ensure compliance with regulations, and drive personalized experiences, ultimately leading to improved customer satisfaction and loyalty.
Yes, SAP Customer Data Cloud offers robust integration capabilities, allowing seamless connectivity with CRM, ERP, and other systems. This enables businesses to leverage existing data assets and enhance overall operational efficiency.
SAP Customer Data Cloud incorporates features such as consent management, compliance frameworks, and data encryption to ensure adherence to regulations such as GDPR and DSAR. These features enable businesses to maintain data privacy and security standards effectively.
When implementing SAP Customer Data Cloud, businesses should prioritize factors such as user experience, security measures, and data import processes. Additionally, they should ensure alignment with industry best practices and regulatory requirements for optimal outcomes.
