Mastering SAP C4C: Your Complete Guide to Customer Engagement

Introduction to SAP C4C and its role in customer engagement.
Configuration and implementation of SAP C4C modules including Sales, Marketing, and Service.
Management of accounts, contracts, and product catalogs within SAP C4C.
User and role management, ensuring secure access and permissions.
Data migration strategies for seamless transition to SAP C4C.
Integration of SAP C4C with other SAP modules and third-party systems.
Personalization and extensibility options to tailor SAP C4C to specific business needs.
Analytics framework for extracting actionable insights from customer data.